Coronavirus / COVID-19 measures

We want to update you on the steps we are taking to minimise the impact to our business and the service we provide to our clients.

We want to update you on the steps we are taking to minimise the impact to our business and the service we provide to our clients.

Client service

We take the evolving situation in relation to Coronavirus/Covid-19 extremely seriously. We are able to support and deliver our services remotely, and are working from home. Our office is now closed until further notice.

Communication

We receive most of our communications electronically and recommend that you use email to communicate with us and that you scan in any documentation that you need to share with us and attach this to an email. If you believe you have sent something to us in the post and we have not responded to it, please telephone or email us. We realise that some documents are not able to be sent electronically – in these cases, please contact us by telephone or email to make prior arrangements for these items to be sent by post.

Client meetings

In order to reduce the risks associated with the virus transmission we are adhering to all protocols and the ongoing advice from the government and PHE. No client meetings will be held until further notice. 

Measures for UK businesses and employers during the COVID-19 outbreak

With the ongoing government announcements regarding business measures during the COVID-19 pandemic, we understand that you will want to know what support is available for businesses.

Our website will be updated on a daily basis in order to provide you with the information that you need. To read this information click here.

We understand that this is an ever-changing situation, and we will endeavour to keep you up to date on the latest announcements.

The latest government guidance can be found by accessing GOV.UK coronavirus webpage.